Terms of Use and General Conditions of Service Blacklux®

Edition of March 14, 2026

The official website and the mobile application connected to Blacklux® services are the exclusive property of Vip limousine, with registered and corporate headquarters located in Zurich (Switzerland). Any information, support, request, or claim can be forwarded to Customer Service via e-mail at our official address: info@blackluxt.com or through the chat available on the Web platform.

Platform Terms of Use

PLATFORM UTILIZATION

By using the Platform, the user expressly agrees to:

• Use the platform and its contents exclusively for lawful and commercial activities in accordance with applicable regulations.
• Refrain from making false or fraudulent booking requests. If Vip limousine detects anomalies or elements that suggest a request is fraudulent, it reserves the absolute right to cancel the request and inform the competent Swiss and international authorities.
• Provide their e-mail address, phone number, and other contact details correctly, transparently, and truthfully. Likewise, the user consents to the use of this information to execute the request in compliance with our Privacy Policy.

If complete information is not provided, it will be impossible to proceed with the Client’s request. Vip limousine is not responsible for any inconveniences or damages resulting from the use of the Internet, including service interruptions, external intrusions, the presence of viruses, or any other force majeure event.

INDUSTRIAL AND INTELLECTUAL PROPERTY

The domain name of the Platform is the exclusive property of Vip limousine. The Platform and its constituent elements are the intellectual property of Vip limousine, which holds all legal rights for the economic and commercial exploitation of the registered trademark Blacklux®.

The Platform in its entirety, as well as its individual elements (photographs, texts, videos, logos, graphic layouts), and these legal documents, constitute intellectual works protected by international copyright and industrial property laws. Any reproduction, total or partial, unauthorized download, modification, or use of the trademark, logos, and any other elements present, for any reason and on any medium, is strictly prohibited without the prior written consent of Vip limousine.

General Conditions of Service

PREAMBLE

These general conditions of service govern the contractual relationship between Vip limousine – which carries out professional activities concerning the brokerage of transport contracts through the Platform for transport, chauffeur, mobility, and logistics services – and the final Client. The Client intends to utilize the services offered under the terms and modalities specified below. The preamble and the Platform Terms of Use are integral and substantial parts of these General Conditions of Service. Please review them carefully and print and/or save them on another accessible durable medium.

Vip limousine is committed to keeping these documents accessible and updated on the Blacklux® platform. They may be modified or updated at any time, and the user agrees to review them before placing any order. The conditions applied are those in effect on the date the request is submitted.

1. DEFINITIONS

To ensure clarity in understanding these terms, the following definitions are used interchangeably for both singular and plural forms:

• 1.1. “Vip limousine”, “Owner”, or “Provider”: The Company that owns the technological platform and the registered trademark Blacklux®, with registered headquarters in Zurich (Switzerland).
• 1.2. “Account”: The digital profile registered by Clients containing the set of personal and corporate identification data that allows access to booking functions.
• 1.3. “Client”: The individual or legal entity requesting the provision of Services for themselves or on behalf of the Passenger. Unless otherwise provided, the Client acts in their capacity as the Passenger.
• 1.4. “General Conditions of Service”: This contractual document governing the remote operational relationship between the Parties.
• 1.5. “Booking Conditions”: Indicates the specific conditions relating to the Blacklux® Contract and the Transport Contract, including timeframes and cancellation policies.
• 1.6. “Blacklux® Contract”: The contract concluded between the Provider and the Client regarding digital and IT brokerage services.
• 1.7. “Transport Contract”: The contract concluded between the Client/Passenger and the Chauffeur/Carrier, through the brokerage carried out by the Provider, regarding the material travel services requested.
• 1.8. “Parti”: Vip limousine and the Client defined jointly.
• 1.9. “Passenger”: The final individual who will physically utilize the transport. If different from the Client, the Passenger is deemed authorized by the Client to request operational changes to the ride.
• 1.10. “Platform”: The online computer portal accessible via web and the official mobile application managed under the Blacklux® brand.
• 1.11. “Booking”: The purchase proposal for the Services formulated by the Client by completing the online telematic procedure.
• 1.12. “Services”: Brokerage activities for transport services, including local transfers, airport, port, or railway transfers, and hourly bookings (vehicle at disposal).
• 1.13. “Carrier” or “Chauffeur”: The professional operator or licensed transport company partner of Vip limousine that materially executes the transport service under the Transport Contract.

2. ACCOUNT REGISTRATION, ACCESS, AND DELETION

2.1. Capacity and Age Limits: By accessing the Platform, the Client declares to have full legal capacity under Swiss regulations and the laws of their country of residence. An age of at least 14 years is required to register an Account and 18 years to complete the purchase and booking of Services. Minors may not use the service unless through a parent or legal guardian. To use certain services, the Client must register by providing all required data and have a valid accepted payment method.

2.2. Web and App Registration Procedure: When accessing via the website, the Client can authenticate through Google or Apple, confirming their first name, last name, phone, and e-mail, and expressly accepting the General Conditions and Privacy Policy via active “opt-in” consent before clicking “CREATE ACCOUNT”. Vip limousine will verify data accuracy by sending an e-mail approving the Account. The same guided procedure applies when registering via the official mobile application.

2.3. Private Area Functionalities: Within their Account, the Client has access to a protected area where they can monitor, modify, or request the cancellation of the Booking, download payment receipts, view commercial invoices issued by the local provider, download the travel voucher, and view, starting from 24 hours prior to the transport, the identification details of the assigned Carrier.

2.4. Credential Custody and Profile Deletion: The Account and its credentials are unique, personal, and non-transferable to third parties. The Client is responsible for all activities carried out under their profile. In the event of unauthorized use, they must immediately inform support at info@blackluxt.com; Vip limousine requires a technical period of 1 to 7 working days from receipt of the notice to suspend the Account. Clients can request the permanent deletion of their profile at any time via the “delete my account” tab or by sending an e-mail. Vip limousine reserves the right to automatically delete Accounts left inactive for 24 consecutive months, subject to at least 7 days’ prior notice.

3. BOOKING PROCEDURE AND CONTRACT FINALIZATION

The details contained on the Platform constitute a mere invitation to formulate a purchase proposal and not a public offer. The telematic contract is concluded via the Internet following the guided procedures available in Italian, English, French, Spanish, and German, which can be modified until the moment of final submission. Sending the Booking constitutes a non-binding purchase proposal for the brokerage activities of Vip limousine, subject to evaluation and verification of the actual availability of partner Carriers.

To request Services, the Client must fill out the electronic form on the homepage, selecting the transfer type (local, airport, or hourly) and entering locations, dates, and passengers. During the procedure, the Client selects the desired vehicle category, including additional modules that are included or explicitly indicated:

• Meet & Greet: The Chauffeur will wait at the arrivals hall of the terminal with a personalized or digital welcome sign, guiding the passenger to the pre-established vehicle.
• Waiting Time: Transfers from airports, ports, or railway stations include 1 hour of complimentary waiting time from the scheduled pick-up time (which is not necessarily the actual arrival time of the carrier). For transfers from private addresses or hotels, the complimentary waiting time is 15 minutes. For hourly services, the waiting time is guaranteed for the duration of the ordered service.
• Door to Door: The Passenger is picked up and dropped off directly at the main entrance threshold of the specified address, with assistance for boarding and disembarking from the vehicle.
• Porter Service: The chauffeur will assist the passenger with handling, loading, and unloading luggage inside the vehicle’s trunk.

The Client must provide an e-mail address and an international phone number belonging to the final Passenger so that Vip limousine and the assigned Carrier can interface for operational updates and coordination. Before final submission, a detailed summary displaying operational parameters, taxes, and total prices is shown. The Blacklux® Contract is deemed finalized and concluded only when Vip limousine transmits the formal Booking Confirmation via e-mail. The Contract is terminated by right if the charge or payment is unsuccessful.

4. SERVICE EXECUTION AND VEHICLE AVAILABILITY

Each vehicle category is accompanied by an information sheet. Images and descriptions have a purely commercial value, and the vehicles actually deployed may vary in model, brand, color, or dimensions based on local market flotta availability and the geographical area where the service takes place. Group transfers requested via Minibus may be split and executed using two or more Van or SUV vehicles for logistical reasons, ensuring the simultaneous transport of all passengers. Vip limousine reserves the right to assign a vehicle of a higher category or larger capacity at no extra cost to the user (Free Upgrade). For example, a customer who selected a standard Sedan may be transported in a Standard Van, First Class Van, or a MiniBus.

Within 24 hours prior to the trip, Vip limousine will transmit the operational “Transport Communication” via e-mail, confirming the chauffeur’s details or notifying the objective impossibility of finding an available partner. If the assignment occurs earlier than 6 hours before the ride, the Client can check details by logging into their private area. In the event of last-minute changes, a new updated Transport Communication will be sent, which cancels and replaces any previous one. The actual departure time may deviate by 15 minutes (earlier or later) from the scheduled time due to operational variables. In case of vehicle unavailability or force majeure, no civil or punitive liability can be attributed to Vip limousine; the company will refrain from charging the fare or will fully refund the amount paid, excluding any further compensation claims. In multiple bookings, the unavailability of a single transfer does not entitle the client to cancel the entire order package.

5. PAGAMENTI E TARIFFE SECONDO LA GIURISPRUDENZA SVIZZERA

Payment can be made via credit/debit cards of major international networks or digital wallets (PayPal, Apple Pay, Google Pay). If the charge is unsuccessful or rejected by the issuing bank, the booking will be considered null, and the contract will be terminated by right in accordance with the general principles on contract termination under the Swiss Code of Obligations. All confidential financial data is encrypted via SSL protocols and transmitted directly to the banking gateway; Vip limousine never stores nor has access to Clients’ credit cards. Invoices and receipts are issued by the Carrier that physically executes the transport. In case of a legitimate cancellation, Vip limousine will credit back the due amount using the exact same payment method selected by the Client during purchase.

Prices for transfers are expressed in EUR, GBP, or USD based on local currency selections and include VAT (where applicable). Rates are dynamic and depend on dates, times, requested vehicle categories, mileage distance, and estimated travel times. Any currency conversion fees applied by the Client’s financial institution remain the sole responsibility of the Client. Tariff regulations vary based on the selected service class. If the service is delegated in specific areas to local Taxi companies, the ride execution will be governed exclusively by local municipal rates and public square taxi administrative regulations.

6. CANCELLATIONS, BOOKING MODIFICATIONS, AND REFUNDS

Cancellations

6.1. Exclusion of Ordinary Withdrawal: The Client acknowledges that the ordinary right of withdrawal or cooling-off period is excluded for these transport services under the Swiss Code of Obligations, as they concern chauffeured car rentals and services relating to leisure or corporate activities that specify a strict date or execution period.

6.2. Flexible Cancellation Terms: Notwithstanding the above, the Client is granted the option to cancel the Booking in accordance with the following windows:

• The Client may request the cancellation of the Booking, without any penalty, more than 24 hours prior to the scheduled pick-up time, obtaining a full refund (minus fixed administrative processing fees from external payment gateways, such as PayPal, which are strictly non-refundable).
• If the cancellation request is submitted within 24 hours prior to the scheduled pick-up, the Client will not be entitled to any refund, and 100% of the total amount will be retained as a penalty fee.

6.3. Cancellation Procedure: To cancel a booking, the Client must log into their private area on the Platform and follow the steps in the booking details panel. Only the Client who owns the account can request a cancellation; passengers or third parties hold no legal right to execute cancellations.

6.3.1 Special Event and WEF Davos Regulation (Non-Refundable Policy):

Notwithstanding the standard flexible cancellation policies, all bookings placed or scheduled to be executed during the World Economic Forum (WEF) in Davos (between January 15th and January 25th of any year) and during high-demand international events or corporate roadshows, are strictly subject to a Non-Refundable Policy. Any cancellation request for services within these special dates, regardless of the notice period provided, will incur a 100% penalty fee. Vip limousine will retain the full amount settled to compensate for the exclusive blocking of the executive fleet.

Modifications

6.4. Modifications Prior to 24 Hours: The Client may request modifications to itinerary details or vehicle classes without penalties more than 24 hours prior to the service. The Client agrees to pay any tariff supplements resulting from the modification (e.g., vehicle upgrades, night fare surcharges, extra mileage). If no partner Chauffeurs are available for the newly requested modifications, the original booking will remain unchanged, and the Client can choose to maintain it or proceed with a cancellation.

6.5. Last-Minute Modifications (Within 24 Hours): The Client may request modifications within 24 hours prior to the service. In this case, the Carrier may require an extraordinary supplement fee to reschedule the ride. The Client agrees to settle these extra charges and accepts that, if the original vehicle category is unavailable due to the time or route change, the service may be performed using a different vehicle (including a lower category), waiving any rights to a refund for the downgrade. If no partner Carrier can cover the new route or time request, the booking will remain unchanged, and no refund will be issued if the passenger forfeits the ride.

6.6. Modification Channels: For changes regarding itineraries, service types, or vehicle classes, the client can contact Customer Service via e-mail (info@blackluxt.com), phone, or live chat. For modifications of dates and times, they must log into their private area, where they can monitor the request’s status:

• Pending: The request is being processed and evaluated for logistics and pricing adjustments.
• Confirmed: The modification has been accepted by the Carrier, and the Booking details are automatically updated on the voucher.
• Rejected: The modification was rejected by the assigned Chauffeur. Vip limousine will try to find a new available Carrier; if this search fails, the original booking remains active or can be cancelled under standard rules.

Refunds and Special Cases

6.7. No-Show and Delays: If the Client/Passenger fails to appear at the pre-established location and time (No-Show), they will lose all rights to a refund, even if the absence is caused by third-party disruptions (e.g., commercial flight or train delays/cancellations). In these scenarios, the Client must claim compensation from the airline or railway carrier responsible for the delay. This exclusion does not apply only if the delay affects a flight whose correct identification number was provided in the booking within the required technical timeframe.

6.8. Waiting Time Disclaimers: Included complimentary waiting times assume the passenger intends to utilize the service. If the Client formally communicates their inability to meet the driver at the pick-up location, the Carrier is legally released from the obligation to wait; the ride will be recorded as a No-Show and billed in full. No refunds will be issued if the Client refuses to settle mandatory supplement fees resulting from proven, unpredictable logistical conditions that emerged on-site (e.g., forced route diversions, road blocks, extra luggage exceeding limits).

7. LIABILITY LIMITATIONS OF VIP LIMOUSINE

Vip limousine does not perform nor resell transport services and assumes no direct liability for the Transport Contract, whose execution rests solely with the assigned Carrier. Partner Carriers are independent operators and cannot be considered employees, agents, or subcontractors of Vip limousine. Invoicing is the exclusive activity of the Carrier, which issues tax documents to the Client. The Carrier is solely responsible for managing commercial disputes, vehicle damages, or unanswered phone calls.

Save for cases of intent or gross negligence under Swiss law, any rights of the Client to claim damages or contractual/extracontractual compensation for injuries to persons or properties resulting from brokerage services or platform downtimes are excluded. In any event, no claim for compensation brought against Vip limousine shall exceed the total purchase price paid for the specific service that generated the dispute. The Provider is not liable for delayed connections or train/flight losses, nor for data protection (GDPR) breaches committed by the Client regarding passengers’ personal profiles.

8. FLIGHT MONITORING AND RESCHEDULING REGULATIONS

If a correct flight number was provided in the booking, the Carrier is responsible for monitoring the estimated landing time (ETA) and will adjust the pick-up in case of flight delays up to a maximum of 6 hours from the original schedule. Rescheduling is calculated solely based on the actual aircraft landing time, excluding the automatic addition of further complimentary waiting times originally selected. If the flight lands ahead of schedule, the pick-up time selected during the booking process remains valid and binding. If rescheduling within the new landing window is impossible due to the assigned carrier’s fleet constraints, the Client agrees to accept a new pick-up time placed within 60 minutes of actual landing, provided it falls within the 6-hour limit; if this is unachievable, the contract terminates and a full refund is issued. Flight numbers must be submitted or updated on the platform no later than 6 hours prior to the scheduled pick-up.

9. CLIENT DUTIES, RESPONSIBILITIES, AND HOLD HARMLESS OBLIGATIONS

9.1. Lawful Utilization: The Client agrees to use the Platform and the purchased Services exclusively in compliance with these General Conditions and Booking Conditions, for lawful purposes and without infringing the rights of Vip limousine, partner Carriers, or third parties. The Client agrees to indemnify and hold harmless the Provider, its employees, and collaborators from any damage claims or legal actions brought by third parties due to acts or omissions committed by the user during their interactions with the portal or in connection with orders placed.

9.2. Data Accuracy Guarantee: The Client declares that all information provided is true, accurate, and non-misleading. Since these details are essential for the proper execution of the brokerage mandate and the subsequent Transport Contract, the Client is solely responsible for any errors or omissions. The Client holds exclusive liability if, during the booking process, they have:

• Indicated an incorrect pick-up/destination location or an incorrect geographical geolocalizzazione.
• Indicated an incorrect or approximate pick-up time.
• Omitted to report specific logistical needs (passengers with reduced mobility, presence of minors, pets, or luggage counts exceeding standard allowances).

9.3. Documentation and Contract Termination: The Client must transmit all necessary data for managing the file, guaranteeing they hold the legitimate rights and data protection permissions to process the passengers’ profiles. Provided documents must not violate third-party rights, intellectual property laws, public order, or general legislation. In the event of a breach, Vip limousine reserves the right to terminate the contract immediately, retaining the paid amounts and claiming compensation for damages. The Client agrees to hold harmless the Provider and its partners from any liability for injuries or damages suffered by passengers, Carriers, or third parties. They agree to act in good faith under Swiss law guidelines, collaborating actively with the chauffeur, and agree not to hire parallel or competing brokers for the same transfer service requested on the platform. Vip limousine is authorized to collect the fares and transfer them to the partner Carrier net of brokerage commission fees.

9.4. Child Safety Seats: If passengers include children, the Client must request approved child seats or boosters in the extra section during booking. Vip limousine includes one complimentary child seat and booster per booking, subject to availability. Without a prior request, the Carrier and Provider are legally released from the obligation to perform the transport due to road safety regulations; the ride will be cancelled without refund rights. If the requested safety equipment is temporarily unavailable but the Client accepts to perform the trip under their own responsibility, the full booking amount remains due.

9.5. Passengers with Reduced Mobility: If the transfer is intended for individuals with disabilities or physical conditions requiring special vehicles equipped with specific tools (e.g., Vans with ramps or hydraulic lifts), the Client must indicate this or contact Vip limousine support before purchasing to verify technical feasibility, under penalty of ride cancellation without refund.

9.6. Transporting Pets: Transporting domestic animals is subject to veterinary and road regulations in effect at the service location. The Client must report the animal’s presence during booking and must bring an approved, safe pet carrier. In the absence of prior notice or proper equipment inside the vehicle cabin, the chauffeur can legally refuse to board the animal, which constitutes a cancellation due to Client’s fault with 100% billing charges.

Luggage Allowance and Loading Rules

9.7. Standard Boarding Limits: Each Passenger has the right to carry free of charge one small item to be kept in the cabin space (laptop bag, purse, small backpack) and one medium suitcase weighing no more than 20 kg, to be stored in the vehicle’s trunk. Placing heavy suitcases inside the passenger seating area is strictly prohibited due to road safety rules. Extra or oversized pieces must be reported in the order form; otherwise, the chauffeur can refuse the extra load or the service execution without refunds. For larger capacity vehicles booked solely for luggage volume reasons, the explanation must be entered in the “Notes for the chauffeur” field.

Urgent Emergency Disruption Reporting

9.8. Mandatory Phone Contact: In case of a missing visual connection at the pick-up spot at the scheduled time, the passenger must immediately attempt direct phone contact with the chauffeur using the mobile numbers received via SMS or e-mail.

9.9. 15-Minute Strict Deadline: The Client or passenger agrees to report any chauffeur absence or irregularity to the Vip limousine dispatch center within a strict deadline of 15 minutes from the scheduled pick-up time. If this notification is sent with colpevole delay, preventing real-time logistical emergency management, Vip limousine reserves the right to deny any fare refund claims.

10. AUTOMATIC CANCELLATION BY VIP LIMOUSINE

10.1. Fraud and Data Inaccuracies: The Provider reserves the absolute right to cancel bookings associated with Clients involved in computer frauds, irregular credit card transactions, or users who transmitted personal data or travel details (such as non-compliant routes or altered mileages) that prove to be false, incomplete, or deceptive. In these cases, no refunds will be issued, and the Client will be liable to compensate the company for all resulting damages.

11. PRIVACY, COOKIE POLICY, AND FORCE MAJEURE

11.1. Data Protection: Personal data handling, processing, and storage on the platform are governed by the official Privacy Policy and Cookie Policy of Vip limousine, structured in accordance with the Swiss Federal Act on Data Protection and the GDPR. The systems use text cookies to optimize user experiences and secure browsing sessions.

11.2. Force Majeure Disclaimer: Vip limousine is released from any civil or financial liability for failing to meet contractual and informative obligations if the disruption is caused by a case of fortuito or force majeure. This includes, but is not limited to: warlike actions, terrorist attacks, general or sector strikes, lockouts, national or local states of emergency, road infrastructure failures or blockages, electrical or telecommunication blackouts, earthquakes, floods, and other unpredictable natural disasters.

12. INTEGRITY CLAUSE AND CONTRACTUAL VALIDITY (SEVERABILITY)

12.1. Constituent Elements: Operational preambles, fleet guides, and pricing policies published on the platform constitute integral, substantial, and binding parts of this agreement. The eventual nullity, ineffectiveness, or legal invalidity of one or more clauses within this text, as determined by competent authorities, does not prejudice the validity, efficacy, and application of the remaining contractual provisions. If a liability limitation is declared null or unenforceable and Vip limousine is condemned to compensate a damage due to light negligence, the maximum compensation amount shall never exceed the total economic value of the single booking that generated the dispute.

13. COMPLAINTS MANAGEMENT PROCEDURE

13.1. Support Channels: To request commercial information, send operational updates, or file formal complaints regarding Blacklux® intermediate activities, the Client must contact the Customer Service of Vip limousine exclusively via the official e-mail address: info@blackluxt.com. We guarantee an examination of received complaints and a formal response within 1 working day. During the investigation phase, the Client is required to actively cooperate by providing any requested evidentiary documentation (e.g., screenshots, phone logs) within a perentorio deadline of 24 hours. Failure to comply with these terms will result in the automatic closure of the file due to lack of cooperation, without any compensation for the Client.

14. BLACKLUX® CORPORATE WALLET (B2B ACCOUNTS)

14.1. Definition and Enablement: The Blacklux® Wallet is a prepaid digital payment tool provided exclusively to Business Clients (companies or agencies holding a B2B commercial profile) to settle transfer balances. Activation is voluntary and subject to the discretionary approval of Vip limousine, located in Zurich, which can reject a corporate profile request without obligation for explanations. The account can be funded via corporate credit card (amounts between a minimum of 100 and a maximum of 5,000 EUR/USD/GBP) or via bank wire transfer (amounts between 5,000 and 10.000 EUR/USD/GBP). Funding transactions outside these ranges will not be accepted by the system. Deposited amounts are prepaid and do not mature any financial interest or yields. Paying via Wallet constitutes an irrevocable authorization to debit the rates. Transactions and profile changes are secured by a two-factor authentication system via a monouso OTP (One-Time Password) sent to the device of the corporate Account Owner, who is solely responsible for credential custody and security key usage by their collaborators.

14.2. Suspension and Credit Refunds: Vip limousine can freeze or revoke the corporate Wallet at any time and with immediate effect if security risks arise. Partial or total refunds of the remaining credit requested by the user will be settled within 7 working days exclusively to the original payment method used for funding, minus banking or exchange fees which remain the sole responsibility of the Client. Vip limousine is not liable for banking or interbanking wire transfer delays. Any improper use of the internal telematic payment system will be charged solely to the holding firm.

15. APPLICABLE LAW AND EXCLUSIVE JURISDICTION FORO OF ZURICH

15.1. Swiss Federal Law: This contractual relationship, its validity, interpretation, efficacy, and execution are entirely governed and regulated by the provisions of the Swiss Code of Obligations (CO) and the federal laws of the Swiss Confederation, with total exclusion of any other national or international competing regulations. In compliance with international guidelines, the old European O.D.R. platform for consumers has been permanently defatigamente dismessa.

15.2. Absolute Exclusive Forum: Before starting any legal action, lawsuit, or judicial proceeding regarding the validity, interpretation, execution, or dissolution of contracts under the Blacklux® brand, the Parties formally agree to attempt a prior extrajudicial conciliation and mediation process to amicably resolve the dispute. If the mediation attempt does not lead to a shared resolution within legal timeframes, any commercial, civil, or contractual dispute will be submitted to the exclusive jurisdiction and cognition of the judicial authorities of Switzerland. The absolute and exclusive Foro Competente shall be the Court of Zurich, as the location of the registered headquarters of Vip limousine, with the Client explicitly and irrevocably waiving any other forum, jurisdiction, or territory.